The first meeting of the National Council on Accessibility took place in Ukraine, featuring First Lady Olena Zelenska, government officials, representatives from embassies, international organizations, and businesses. Key projects supporting the barrier-free policy were discussed during the gathering.
Starting in 2023, all government websites and mobile applications must comply with modern accessibility standards. This ensures that individuals with disabilities can comfortably use digital services. To assist government agencies in implementing these standards, a Center of Competence for Digital Accessibility was established in August 2024 based on the Diia platform with UNDP support, providing training, consultations, and audits of government websites.
Digital education remains a key priority. The Diia.Education platform features over 200 educational series with subtitles in Ukrainian and English. Special focus has been placed on courses related to digital accessibility, such as "Web Accessibility", "Barrier-Free Literacy", and "State Without Barriers". Additionally, 20 courses have been translated into sign language, and all images on the platform include alternative descriptions for visually impaired users.
To ensure digital accessibility is enshrined in law, the Ministry of Digital Transformation is preparing a draft law on "Digital Accessibility" that will outline clear rules and responsibilities for ensuring accessibility across all sectors. The document is expected to be submitted for parliamentary consideration by the end of 2025.
Accessibility is also crucial in Administrative Service Centers (ASCs). Over the past two years, the level of their accommodation for individuals with disabilities has increased by 16%. Currently, ASCs have technologies in place to serve visitors with visual and hearing impairments, comfortable spaces for seniors and families with children, electronic queuing systems, and consultations regarding online services. In 2025–2026, the Ministry plans to launch the "Barrier-Free ASC" flagship project to further enhance the accessibility of administrative services.
Digital accessibility is not just about technology; it encompasses respect, comfort, and equal opportunities for everyone. The Ministry of Digital Transformation continues to collaborate with partners to ensure that digital services are user-friendly and inclusive.
Initiated by the First Lady of Ukraine, Olena Zelenska, the National Strategy for Creating a Barrier-Free Space in Ukraine has been approved through to 2030.