OpenAI is unveiling updated features in ChatGPT aimed at enhancing digital wellbeing. From now on, during prolonged sessions, the AI will gently encourage users to take breaks. This is part of a new approach that emphasizes user wellbeing, as noted in the company's blog.
Starting August 4, you will notice subtle prompts to take a pause during long sessions. OpenAI will continue to refine these reminders to appear natural and be helpful, as stated in the official announcement.
The company emphasizes that it no longer measures the service's success by the number of clicks or time spent in the app. Instead, they assess whether users were able to get the answers they sought.
"We do not aim to hold your attention; instead, we want to help you use it effectively. Our focus is not on the amount of time spent but rather whether you achieved what you wanted," the developers state.
Another significant change relates to sensitive topics. ChatGPT will no longer provide direct answers to questions like, "Should I break up with my partner?".
"When you ask something like, 'Should I break up with my boyfriend?', ChatGPT should not provide you with an answer. It should help you reflect on the situation by asking questions and weighing the pros and cons," they emphasize at OpenAI.
OpenAI has also paid special attention to mental health issues, acknowledging that the new model 4o sometimes failed to recognize signs of emotional distress or dependency in users.
"We are enhancing our models and developing tools that better identify signs of psychological or emotional stress so that ChatGPT can respond appropriately and direct users to vetted resources when necessary," they explain.
Currently, the company is collaborating with medical experts from over 30 countries, as well as human-computer interaction researchers, to test the new features and strengthen the ethical constraints of the chatbot.
"We are working closely with experts to improve ChatGPT's responses in critical moments, such as when someone shows signs of emotional or mental distress."
A new feature called ChatGPT Agent will also be launched soon, allowing users to complete specific tasks without directly engaging in chat, such as planning events, booking doctor appointments, or receiving summaries from emails.
